As the number of cases of COVID-19 increase in our area, we want to continue to be transparent in our strategies and preparations for our patients and their family members. We want to encourage all patients not experiencing flu-like symptoms to continue with their prescribed treatment plan and keep all previously scheduled appointments, be they in person or via telemedicine.
What is Shenandoah Oncology doing to protect our patients?
- Our automated phone call has been updated to remind patients to call the office if they have fever/cough/contact with infected individuals for further instruction
- Health screening (including temperature check of ALL patients and staff coming into cancer center
- Masking of ALL patients. IF YOU HAVE A MASK, PLEASE BRING IT TO THE OFFICE WITH YOU. For reusable masks, please be sure that your mask has been laundered appropriately and not worn since last cleaned, until you arrive in the clinic. We will have masks for those who cannot bring one.
- Masking of all staff who provide direct (face to face) patient care
- No visitors into office (see update below)
- All doors to the office will be locked to restrict unnecessary movement through the office
- Focused attention on disinfecting protocols and staff hygiene
- Your provider may reach out to you via phone or telehealth visits when possible to minimize trips outside the home for you as well as traffic within the cancer center.
- We have developed a task force of personnel to monitor the COVID-19 situation daily, so that we can continue to provide the best, safest care possible
Updated visitation policy:
As the number of cases of COVID-19 increase and more states in our area restrict movement, it is very important that we limit the amount of people coming into the office. It is with the utmost concern for our patients and staff that we have implemented a no visitor policy. Providers will be willing to reach out to family members needing updated or having questions.
How can you protect yourself?
- Keep away from others who are sick, limit close contact and wash hands often
- Avoid touching high-touch surfaces in public places (door handles, handrails)
- Avoid touching your face, nose, eyes
- Clean and disinfect your home
- Avoid all non-essential travel
- Bring a mask from home, if you have one, to appointments in our office
Visit https://www.cdc.gov/coronavirus/2019-ncov/index.html or www.vdh.virginia.gov/coronavirus for the most up to date information.